Return Policy

Welcome to our platform dedicated to men's fashion. We want you to have a satisfactory shopping experience, and we understand that occasionally, you may need to return or exchange a product. This Return Policy outlines our guidelines and procedures for returns and exchanges to ensure a smooth and fair process for our customers.

1. General Return Guidelines

1.1. We accept returns for eligible products within a specified return period from the date of delivery. The return period may vary depending on the type of product and your location.

1.2. To be eligible for a return, the product must be in its original condition, with all tags and packaging intact. It should be unworn, unwashed, and free from any signs of wear or damage.

1.3. Please note that certain items, such as underwear and swimwear, may not be eligible for return due to hygiene reasons, unless they are still in their sealed packaging.

2. Initiating a Return

2.1. To initiate a return, please follow these steps:

  • Log in to your account on our platform.
  • Go to your order history and select the order containing the item you wish to return.
  • Follow the prompts to request a return and provide the required information.
  • Once your return request is approved, you will receive instructions on how to return the item.

2.2. If you checked out as a guest and do not have an account, please contact our customer support team for assistance in initiating a return.

3. Return Period

3.1. The return period for each product may vary and is determined by product type and location. Please check the product description or contact our customer support team for specific return period information.

3.2. It is essential to initiate the return process within the specified return period to be eligible for a refund or exchange.

4. Return Shipping

4.1. The cost of return shipping is generally the responsibility of the customer. You are responsible for ensuring that the product is returned to us in its original condition.

4.2. We recommend using a trackable shipping method and retaining proof of postage. We are not responsible for items lost or damaged in transit during the return process.

5. Return Approval and Inspection

5.1. Once we receive your returned item, our team will inspect it to ensure it meets our return guidelines. We will assess the item's condition, including any signs of wear or damage.

5.2. If the returned item meets our return guidelines, we will process your return and issue a refund or exchange as per your request. If the item does not meet our guidelines, we may reject the return or apply a restocking fee.

6. Refunds

6.1. If your return is approved, we will process a refund to your original payment method. The time it takes for the refund to appear in your account may vary depending on your payment provider and bank.

6.2. Refunds will generally include the product's purchase price, excluding any shipping fees or additional charges, unless otherwise specified.

7. Exchanges

7.1. If you wish to exchange an item for a different size, color, or style, please indicate your preference during the return initiation process. Exchanges are subject to product availability.

7.2. If the desired exchange item is available, we will send it to you once the returned item has been received and inspected. If the exchange item is not available, we will process a refund according to our refund guidelines.

8. Defective or Incorrect Items

8.1. If you receive a defective or incorrect item, please contact our customer support team immediately. We will provide instructions on how to return the item, and we will cover the return shipping cost in such cases.

8.2. Upon receiving the defective or incorrect item, we will either replace it with the correct product or issue a full refund, including the cost of return shipping.

9. Lost or Delayed Returns

9.1. We recommend using a trackable shipping method for your return. If your return is lost or delayed in transit, please contact the shipping carrier for assistance. We are not responsible for items lost or delayed during the return process.

10. Changes to the Return Policy

We reserve the right to update or modify this Return Policy at any time to reflect changes in our return processes or legal and regulatory requirements. Any updates or changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our return guidelines and procedures.

Thank you for choosing our platform dedicated to men's fashion. We are committed to providing you with a straightforward and transparent return process to ensure your satisfaction with our products and services. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team.